Question 1

Do you publish fixed prices?

Accepted Answer

No — every job is custom-built by size and material, so we agree the price with you directly on WhatsApp or by phone after the free measurement at your site.

Question 2

What warranty do you give?

Accepted Answer

Every job we deliver comes with a written warranty, stated clearly in your quote.

Question 3

Do you work outside Makkah?

Accepted Answer

Yes — our teams cover Makkah, Jeddah and Taif daily, and we travel to the rest of the Kingdom with no travel charges.

Question 4

Can you fit a shower enclosure to my bathroom?

Accepted Answer

Yes — we measure your bathroom and build the enclosure to fit exactly, sliding or hinged.

Question 5

What glass thicknesses do you offer?

Accepted Answer

All common thicknesses — we recommend the right one for each use during measurement.

Question 6

Is glass railing safe?

Accepted Answer

Yes — we use rated tempered (toughened) safety glass at the correct thickness for barriers, fixed with engineered stainless steel spigots or channels so the panel stays secure.

Question 7

Can you fit railings to an existing staircase?

Accepted Answer

Yes — we measure the existing stair and fabricate to fit precisely.

Question 8

Do you build large parking shade structures?

Accepted Answer

Yes — from a single car shade to full compound parking.

Question 9

Is the steel rust-protected?

Accepted Answer

We treat and coat all steel with protection suitable for outdoor conditions.

Question 10

Do you install windows in existing buildings or only new ones?

Accepted Answer

Both — we replace old windows in existing buildings and fully fit out new projects.

Question 11

How long do windows take?

Accepted Answer

It depends on the number of windows and the system — we confirm the timeline with your quote after the free measurement.

Question 12

Can you build a door from a design I send?

Accepted Answer

Yes — send a photo or sketch on WhatsApp and we fabricate it to match, sized to your opening.

Question 13

Does the quote include installation?

Accepted Answer

Yes — our quotes cover fabrication, delivery and installation.

Question 14

It was installed by another company — will you fix it?

Accepted Answer

Yes — we repair any existing installation, whoever built it.

Question 15

Is there a call-out fee for repairs?

Accepted Answer

No — inspection is always free, and the price is agreed before work starts.

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We serve Makkah, Jeddah and Taif

Frequently asked questions

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